808 Customer Service

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Activity overview

Latest activity by 808 Customer Service
  • 808 Customer Service created an article,

    Captain's Club

    Members who have 50 808 jerseys/premium items (items over $80) will be eligible to obtain an Assistant Captain’s “A” on their hockey jersey. Members who reach a minimum of 100 will be eligible to o...

  • 808 Customer Service created an article,

    Accepted Symbols and How to Submit Them

    There has been an update as of November 22, 2024, so please re-read through this info thoroughly! Our Lead Designer also posted the updated rules in our FB Group Page:  https://www.facebook.com/sha...

  • 808 Customer Service created an article,

    Discounts

    There are a few ways you can obtain an 808 discount code:  From your Smile Rewards account points From an influencer sharing their code From Customer Service  From being a Street Team member Thes...

  • 808 Customer Service created an article,

    Flying Your Flag

    Congrats! You received your 808 Flag in the mail!  Now that you have your flag, you are eligible to fly it at a festival or 2-day event and redeem a Golden Ticket for doing so! Please note the foll...

  • 808 Customer Service created an article,

    When will my in-stock/ready to ship item ship?

    In stock/ready to ship items typically ship in 3-5 business days.  If your in stock item was purchased with a pre-order item, your entire order will ship with the pre-order item (typically 6-8 week...

  • 808 Customer Service created an article,

    What is a Golden Ticket?

    A Golden Ticket is our gift to the community! A Golden Ticket grants you a free jersey (up to a $210 value) from an "Only Fridays" Drop.  There are a few ways you can obtain a Golden Ticket: A mem...

  • 808 Customer Service created an article,

    When will my pre-order item ship?

    Pre-order items typically in ship 6-8 weeks after the pre-order closes, not from the order date. However, please refer to the product description while ordering to note the shipping window as this ...

  • 808 Customer Service created an article,

    What do "Limited Edition" "Open Pre-Order" "Custom Jersey" and "Standard Jersey" mean?

    Limited Edition: This is a pre-order item that we limit how many can be sold. If a jersey has LE - 50 in the name that means that only 50 will be made! Open Pre-Order: This is a pre-order item but ...

  • 808 Customer Service created an article,

    How do I customize my jersey?

    Please refer to your confirmation email for instructions. Log into your account on elev808designs.com, navigate to your "Account" page, and edit your order within 72 hours from purchase. If no name...